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2018 Will be an Emotional Year for Robots

“There’s research showing that if you’re smiling and waving or shrugging your shoulders, that’s 55% of the value of what you’re saying – and then another 38% is in your tone of voice,” describes el Kaliouby. “Only 7% is in the actual choice of words you’re saying, so if you think about it like that, in the existing sentiment analysis market which looks at keywords and works out which specific words are being used on Twitter, you’re only capturing 7% of how humans communicate emotion, and the rest is basically lost in cyberspace.” Will 2018 be the year of emotional AI?

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